Privacy Policy

At Motur Associates LLP, we understand the importance of privacy and are committed to protecting the confidentiality and security of the personal data entrusted to us. This policy outlines the types of information we collect, how we use and safeguard it, and the rights and choices you have regarding your personal information.

• We encourage you to read this privacy policy carefully to understand our practices regarding your personal information. By accessing our website, engaging in business with us, or providing your personal data to us, you consent to the collection, use, and disclosure of your information as described in this policy.
• Please note that this privacy policy applies solely to the information collected by Motur Associates LLP through our website and in the course of our business activities. It does not apply to any third-party websites or services that may be linked to our website, even if they are co-branded or affiliated with us. We are not responsible for the privacy practices or content of these third-party sites.
• We may update this privacy policy periodically to reflect changes in our privacy practices or legal requirements. We will post any updates on our website with a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we handle your personal information.
• If you have any questions or concerns about our privacy practices or your personal data, please contact us using the information provided at the end of this policy.
• Thank you for entrusting Motur Associates LLP with your income tax and corporate consulting needs. We are dedicated to ensuring the privacy and security of your personal information.

Interpretation

In this privacy policy:

• "We," "us," or "our" refers to Motur Associates LLP, a limited liability partnership registered under the Limited Liability Partnership Act, 2008 and having its registered office at Motur Associates LLP, Flat No. 101, Valley Vista Apartments, Vivekananda Nagar, Yendada, Visakhapatnam, Andhra Pradesh, India – 530045.
• "Website" refers to our business website, accessible at www.motur.co.in.
• "Personal information" or "personal data" refers to any information that can identify an individual, directly or indirectly, such as names, email addresses, contact details, financial information, tax-related information, or any other information provided by individuals visiting our website or engaging with us. It includes any sensitive personal data as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
• "Processing" refers to any operation or set of operations performed on personal information, whether automated or manual, such as collection, recording, organisation, storage, retrieval, use, disclosure, or deletion.
• "Data subject" refers to an individual whose personal information is being processed.

Definitions

• "LLP" refers to a Limited Liability Partnership as defined under the Limited Liability Partnership Act, 2008.
• "Client" refers to individuals or entities who engage our services for income tax and corporate consulting purposes.
• "Third party" refers to individuals, companies, or organisations outside of Motur Associates LLP.
• "Country" refers to the territory of India.
• "Device" refers to any device that can access the Service such as a computer, a cellphone or a digital tablet.
• "Services" refer to the income tax and corporate consulting services provided by Motur Associates LLP.
• "Service provider" refers to any third party or organisation engaged by us to provide services on our behalf, such as IT support, website hosting, or payment processing.
• "Consent" means freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal information.
• "Cookies" are small pieces of data stored on a user's device by a website, typically used to enhance user experience or gather information about website usage.
• "Social media services" refer to third-party platforms or applications, such as WhatsApp or Gmail, that may be integrated with our website or used for communication purposes.
• "Usage data" refers to information automatically collected during the use of our website, including IP addresses, browser type, operating system, referring pages, and clickstream data.
• "You" or "your" refers to the individual or entity visiting our website or engaging with our services.

Types of information collected

• Names: We collect individuals' names to identify them accurately in our records and correspondence.
• Email addresses: We collect email addresses to communicate with individuals regarding their inquiries, requests, or the provision of our services.
• Contact details: We may collect contact details, such as phone numbers and mailing addresses, to facilitate effective communication and to provide our services.
• Payment information: In the course of engaging our services, we may collect payment information, such as credit card details or bank account numbers, to process transactions and facilitate billing.
• Financial information: We may collect financial information relevant to income tax and corporate consulting, including income statements, tax returns, bank statements, investment details, or other financial records necessary for providing our services.
• PAN card information: We may collect PAN (Permanent Account Number) card information to fulfil our legal obligations and verify the identity of individuals for income tax-related purposes.
• Aadhaar card information: In certain cases, we may collect Aadhaar card information, if permissible under Indian law, for identification and authentication purposes.
• Passport size photos: We may collect passport size photos for client identification and verification purposes.
• Address proofs: We may collect address proofs, such as utility bills or government-issued address documents, to verify the residential or business address of our clients.
• Income Tax e-Filing Portal passwords: In order to assist with income tax filing, we may collect login credentials for the Income Tax e-Filing Portal, with the explicit consent of the individuals involved.
• Form 16s: We may collect Form 16s, which are provided by employers, to accurately prepare income tax returns and provide related services.
• Exemptions and deductions documents: We may collect documents related to exemptions, deductions, or allowances to ensure accurate and compliant income tax filings.
• Any other documents and information: In some cases, we may require additional documents and information relevant to the provision of income tax and corporate consulting services.
• Website passwords: We may collect login credentials for specific websites, such as the Goods and Services Tax (GST) portal, Ministry of Corporate Affairs (MCA) portal, or other relevant portals, with the explicit consent of the individuals involved.
• Bank account information: We collect bank account information, such as Bank Account Number, IFSC Code, Bank Names, and Swift Code, for the purpose of updating the bank account details in the Income Tax website. This information is necessary for filing Income Tax Returns and other related purposes. Additionally, we may collect bank account information for incorporation purposes as required by the Ministry of Corporate Affairs (MCA) or other relevant authorities.
• Compliance with statutory requirements: We may collect personal information, including relevant documents and data, to fulfil our statutory obligations and comply with applicable laws and regulations.
• Advisory and consultation: We may collect personal information to provide advisory and consultation services to our clients.
• Representation and correspondence: We may collect personal information to represent our clients before tax authorities, government agencies, or other relevant entities.
• Customised services: We may collect personal information to tailor our services to the unique requirements and preferences of our clients.
• Communication and updates: We may use personal information to communicate important updates, changes, or announcements related to our services, policies, or relevant industry developments.
• Quality assurance and service improvement: We may collect personal information for quality assurance purposes, including monitoring and evaluating the performance of our services.
• Business operations and administration: We may collect personal information for internal business operations, such as maintaining client records, conducting audits, performing financial analysis, and ensuring the smooth operation of our day-to-day activities.

Our website, www.motur.co.in, is designed to provide general information about our services, rules, and frequently asked questions (FAQs). It does not collect personal information from visitors unless voluntarily provided through the following two forms:

• Contact Us form: The Contact Us form on our website allows visitors to reach out to us with their inquiries, feedback, or requests for information. The information collected through this form may include the visitor's name, email address, phone number, and the message they provide.
• Income Tax Filing Request form: The Income Tax Filing Request form is specifically designed for clients who wish to avail themselves of our income tax filing services. This form collects necessary personal information and supporting documents, such as PAN, Aadhaar, Form 16s, and any other relevant information required for filing income tax returns.

Please note that we do not store any personal information entered in these forms on our website. Once we receive the form submission, the information is securely processed and stored in our internal systems.

• Provision of services: We collect personal information to provide income tax and corporate consulting services to our clients.
• Communication and support: We collect personal information, such as email addresses and phone numbers, to communicate with our clients and respond to their inquiries.
• Billing and payment processing: We collect personal and financial information to process payments, generate invoices, and facilitate billing for our services.
• Compliance with legal requirements: We collect personal information as required by applicable laws, regulations, or government authorities.
• Service improvement: We may collect and analyse usage data to improve our website, services, and overall user experience.
• Website maintenance and security: We collect personal information to monitor and maintain the security and integrity of our website.
• Other purposes with consent: We may collect personal information for other purposes not mentioned above, but only with the explicit consent of the individuals involved.

• Contract performance: Processing of personal data is necessary for the performance of a contract between us and our clients.
• Legal obligation: We may process personal data to comply with legal obligations imposed on us.
• Consent: In specific instances, we may rely on the explicit consent provided by individuals to process their personal data.
• Legitimate interests: We may process personal data when it is necessary for our legitimate interests.
• Legal claims: We may process personal data when necessary for the establishment, exercise, or defence of legal claims.

• Service provision: We use the collected data to provide income tax and corporate consulting services to our clients.
• Communication: We may use the collected data to communicate with our clients regarding their inquiries or service updates.
• Internal record keeping: We use the collected data for maintaining accurate client records.
• Legal compliance: We may use the collected data to comply with applicable laws and respond to legal requests.
• Third-party service providers: We may engage trusted third-party service providers to assist us in delivering our services.
• Marketing and promotional purposes: With explicit consent, we may use the collected data for marketing purposes.
• Business transfers: In the event of a merger, acquisition, or transfer of assets, we may transfer the collected data.
• Legal claims and defence: We may use the collected data for the establishment, exercise, or defence of legal claims.

We retain personal data for the duration necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

• Legal requirements: We retain personal data for as long as necessary to comply with applicable laws and regulations.
• Service provision: We retain personal data for the duration of our engagement with clients and as long as necessary to provide the requested services.
• Legitimate business interests: We may retain personal data for our legitimate business interests, provided that such retention is not overridden by the rights and interests of the individuals involved.
• Client relationship: We retain personal data for maintaining our client relationship and facilitating future interactions.
• Data security: We retain personal data for a reasonable period to ensure the security of our systems.
• Consent-based retention: If processing is based on explicit consent, we retain the data for as long as the consent remains valid.

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to correction: If your personal information is inaccurate or incomplete, you have the right to request its correction.
• Right to deletion: You have the right to request deletion of your personal information under certain circumstances.
• Right to restrict processing: You may request restriction of the processing of your personal information.
• Right to data portability: Where technically feasible, you have the right to receive your personal information in a structured, machine-readable format.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances.
• Right to withdraw consent: If processing is based on consent, you have the right to withdraw your consent at any time.

We take the security of personal information seriously and have implemented reasonable measures to protect it.

• Confidentiality: We maintain strict confidentiality of personal information and restrict access to authorised personnel.
• Encryption: We use industry-standard encryption technologies to safeguard personal information during transmission.
• Secure storage: Personal information is stored on secure servers with restricted access and regular monitoring.
• Employee training: Our employees are trained on data privacy and security practices.
• Data minimisation: We only collect and retain personal information that is necessary for the purposes outlined in this policy.
• Data transfer safeguards: We ensure appropriate safeguards when transferring personal information to third parties or across borders.
• Incident response: We have established procedures to respond to data breaches or security incidents.

Our website uses cookies, web beacons, and similar technologies to enhance the user experience, analyse website traffic, and personalise content.

• What are cookies? Cookies are small text files placed on your device when you visit a website, used to enhance functionality and gather usage data.
• Purpose of cookies and tracking technologies: They are used for essential functions, performance analysis, functionality, and advertising purposes.
• Managing cookie preferences: You can manage your cookie preferences through your browser settings.
• Web beacons and similar technologies: These technologies help us analyse trends and administer the website.

Our website may contain links to third-party websites or services not operated or controlled by us. We are not responsible for their privacy practices.

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

We may update this privacy policy periodically. The date of the last update is displayed at the top of this page. Please review this page regularly for any changes.

If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, you may contact us using the following details:

• Email: clients@motur.co.in
• Website: www.motur.co.in
• Contact us form: You can also reach us via the Contact us page on our website.

Please note that while we make efforts to protect your personal information, email communications may not be secure.